Who We Are

BuildAlliance Ltd is the data controller for personal information collected through this website. We are a construction consultancy registered in England and Wales (Company Reg: 17058529) and an RICS Regulated Firm.

Registered office: Old Town Hall, Market Place, Oundle, PE8 4BA
Email: info@buildalliance.co.uk
Telephone: 01832 592 936

For any questions about this Privacy Policy or how we handle your personal information, please contact us at the email address above.

Information We Collect

Contact Enquiries

When you submit the contact form on this website, we collect the personal information you provide - typically your name, email address, telephone number and the details of your enquiry. This information is used solely to respond to your enquiry and any subsequent correspondence.

Website Analytics

We use Google Analytics (via Google Tag Manager) to collect data about how visitors use this website. This includes pages visited, time spent on the site, approximate geographic location (at country or region level) and device type. This data is aggregated and does not identify you personally.

We also collect anonymised data on interactions such as outbound link clicks, scroll depth and contact form engagement, to help us understand how visitors use the site and improve it over time.

Information You Choose to Provide

We do not collect any personal information unless you choose to provide it - for example, by submitting the contact form or sending us an email directly.

How We Use Your Information

  • Contact enquiries: To respond to your enquiry and any follow-up correspondence.
  • Analytics data: To understand how visitors use our website and to improve its content and usability.
  • Legal compliance: Where required by law or by a regulatory obligation binding on us as an RICS Regulated Firm.

We will not use your personal information for marketing purposes without your explicit consent. We will not sell, rent or share your personal information with third parties for their own marketing purposes.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases for processing personal information:

  • Legitimate interests (Article 6(1)(f)) - for processing contact enquiries in order to respond to you, and for analytics data used to improve our website.
  • Legal obligation (Article 6(1)(c)) - where processing is required to comply with a legal or regulatory obligation.

Cookies

This website uses cookies. A cookie is a small text file stored on your device when you visit a website.

Analytics Cookies

We use Google Analytics cookies, loaded via Google Tag Manager, to collect anonymised information about how visitors use this website. These cookies help us understand which pages are most useful and how visitors navigate the site. The information collected is aggregated and does not identify individual visitors.

Session Cookies

Our website may use session cookies to manage your browsing session. These cookies are deleted when you close your browser.

Managing Cookies

You can control and delete cookies through your browser settings. Guidance on how to manage cookies is available at aboutcookies.org. Disabling analytics cookies will not affect your ability to use this website.

Third-Party Services

Google Analytics and Google Tag Manager

Website usage data is processed by Google LLC. Data may be transferred to and stored on Google servers outside the United Kingdom. Google's privacy policy is available at policies.google.com/privacy.

Netlify

This website is hosted by Netlify, Inc. Contact form submissions are processed and stored by Netlify as part of their Forms service. Netlify's privacy policy is available at netlify.com/privacy.

We have no control over and accept no responsibility for the privacy practices of third-party services. We recommend reviewing the privacy policies of any third-party service you interact with.

Data Retention

  • Contact enquiry data is retained for as long as necessary to respond to your enquiry and for reasonable follow-up purposes, and in any event no longer than three years after our last contact with you.
  • Analytics data is retained for 14 months, after which it is automatically deleted by Google Analytics.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal information:

  • Right of access - to request a copy of the personal information we hold about you.
  • Right to rectification - to request correction of inaccurate or incomplete information.
  • Right to erasure - to request deletion of your personal information in certain circumstances.
  • Right to object - to object to processing based on legitimate interests.
  • Right to restriction - to request that we restrict processing of your information in certain circumstances.
  • Right to data portability - to receive your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at info@buildalliance.co.uk. We will respond within one calendar month of receiving your request.

Right to Complain

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

You can contact the ICO at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any updates will be published on this page with a revised date. We encourage you to review this page periodically.

This Privacy Policy was last updated in June 2026.